Privacy Policy
AAG Health | Anchorage Advisory Group
Effective Date: November 2, 2026
AAG Health, a division of Anchorage Advisory Group (“AAG Health,” “we,” “our,” or “us”), respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit an inquiry through our advertisements, or communicate with us about Medicare and other insurance services.
1. Information We Collect
Depending on how you interact with AAG Health, we may collect the following information:
Personal Contact Information
Full name
Telephone number
Email address
Mailing address or ZIP code
Insurance Inquiry Information
The type of insurance coverage you’re interested in
Whether you’re reviewing existing coverage or exploring new options
General questions about Medicare or other insurance services
Additional information you voluntarily provide during an inquiry or consultation
Website Information
Our website and its service providers may collect certain technical information, such as IP addresses, browser types, device information, and website activity.
We may receive information directly from you or through third-party platforms, including Facebook and Instagram, when you submit a lead form or contact us through an advertisement.
2. How We Use Your Information
AAG Health uses personal information to:
Respond to inquiries and requests for information.
Contact individuals who have requested insurance assistance.
Schedule and conduct insurance consultations.
Help individuals understand and compare available insurance coverage options.
Assist with insurance applications, enrollments, and ongoing policy service when requested.
Maintain appropriate business records.
Comply with applicable legal, regulatory, and insurance carrier requirements.
Improve our website, communications, and customer service.
Submitting an inquiry does not automatically enroll you in an insurance plan or require you to purchase coverage.
3. Communications and Consent
When you voluntarily submit your contact information and request assistance, AAG Health may contact you using the communication methods you have authorized.
Communications may include responding to questions, discussing requested insurance information, and arranging consultations.
Submitting a general inquiry does not constitute unlimited permission to receive future marketing communications.
Where required by applicable law or Medicare marketing regulations, we will obtain additional authorization before contacting you for other marketing purposes or using automated calls or text messages.
You may request that we stop sending marketing communications by contacting us using the information provided at the end of this policy.
4. How We Share Information
AAG Health does not sell personal information.
We may share information when reasonably necessary to provide requested services or operate our business, including with:
Insurance carriers: When necessary to obtain information, submit applications, process enrollments, or provide services you request.
Authorized insurance partners: When reasonably necessary to assist with insurance-related services, subject to applicable privacy and confidentiality requirements.
Technology service providers: Companies that support our website, communications, advertising, lead management, or other business operations.
Regulatory or legal authorities: When disclosure is required by law, regulation, or a lawful request.
Professional service providers: When necessary for legitimate business operations and subject to applicable confidentiality obligations.
We do not share personal information with unrelated third parties for their independent marketing purposes without appropriate authorization.
5. Facebook and Instagram Lead Forms
AAG Health uses Meta platforms, including Facebook and Instagram, to advertise its insurance services and receive inquiries.
When you submit a lead form through one of our advertisements, we receive the contact information and responses you voluntarily provide.
We currently manage advertising inquiries through Meta’s Leads Center.
We use this information to:
Respond to your insurance questions.
Discuss the coverage assistance you requested.
Contact you about scheduling a consultation.
Follow up on an inquiry you voluntarily submitted.
Meta also processes information according to its own privacy policies and practices.
If AAG Health adopts additional systems for managing inquiries in the future, we may update this policy as appropriate.
6. Medicare and Insurance Information
AAG Health provides independent insurance guidance, including Medicare-related services.
During consultations, individuals may voluntarily provide information about their insurance coverage, healthcare needs, or other circumstances relevant to evaluating available insurance options.
We recognize that some of this information may be sensitive and handle it in accordance with applicable legal, regulatory, insurance carrier, and contractual requirements.
We encourage individuals not to submit Social Security numbers, Medicare beneficiary numbers, detailed medical records, or other sensitive information through general website contact forms or Facebook and Instagram lead forms.
When additional information is required for an application or enrollment, we will use appropriate processes consistent with applicable requirements.
7. Information Security
AAG Health takes reasonable steps intended to protect personal information from unauthorized access, misuse, alteration, or disclosure.
Information submitted through Facebook and Instagram lead forms is currently managed through Meta’s Leads Center and is subject to applicable platform security practices.
We seek to limit access to personal information to individuals and service providers who need it for legitimate business purposes.
Although we take privacy and security seriously, no method of electronic transmission or storage can be guaranteed completely secure.
8. Information Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business records, and comply with applicable legal, regulatory, and insurance carrier requirements.
Advertising inquiries are currently managed through Meta’s Leads Center, which may impose its own data availability and retention limitations.
Where information must be retained for legal, regulatory, or business purposes, we may maintain appropriate records through other authorized methods.
Information that is no longer needed will be deleted or securely disposed of when appropriate, subject to applicable retention requirements.
9. Cookies and Website Technologies
Our website is hosted through Squarespace.
Squarespace and other service providers may use cookies or similar technologies to support website functionality, maintain security, understand website usage, and improve the visitor experience.
Additional analytics or advertising technologies may be used if enabled on our website.
You may be able to manage certain cookie preferences through your browser settings or any available website privacy controls.
Third-party services may maintain their own privacy policies governing the information they collect.
10. Your Privacy Choices
You may contact AAG Health to:
Request information about personal data we maintain about you.
Request correction of inaccurate personal information.
Request deletion of personal information, subject to applicable legal and recordkeeping requirements.
Withdraw permission for certain communications.
Ask questions about how your information is collected, used, or shared.
We will review and respond to privacy requests in accordance with applicable law.
To submit a request, contact us using the information listed below.
11. Third-Party Websites and Services
Our website and advertisements may contain links to third-party websites, including insurance carriers, social media platforms, and other service providers.
AAG Health is not responsible for the privacy practices of independently operated third-party websites.
We encourage visitors to review the privacy policies of third-party services before providing personal information.
12. Changes to This Privacy Policy
AAG Health may update this Privacy Policy periodically to reflect changes in our business operations, technology, services, or applicable legal requirements.
Any updates will be published on this page with a revised effective date.
Continued use of our website or services after changes are posted will be subject to the updated policy, to the extent permitted by applicable law.
13. Contact Information
If you have questions about this Privacy Policy or how AAG Health handles personal information, please contact:
AAG Health
Anchorage Advisory Group
Phone: 602-688-2240
Email: info@aag-health.com
Website: https://aag-health.com